Privacy Policy.

Privacy Policy
Last Updated: March 7, 2025

1. General Information

This Privacy Policy describes how VDM Partneri (Reg. No. 40002184535), operating under the brand name RETU Europe, ("we", "our") collects, uses, and discloses your personal data when you visit and use the website retueurope.eu or make a purchase.

We may update this Privacy Policy from time to time, and any changes will be posted on the website.

2. What Personal Data Do We Collect?

Depending on how you interact with our website, we may process the following information:

Directly from You

• Full Name
• Email Address, Phone Number
• Billing and Shipping Address
• Payment Information (confirmation of payment, but not credit card details)
• Account Information (username, password)
• Customer Support Correspondence

Automatically Collected from Website Use

• IP Address, Browser Information
• Device Data and Connection Information
• Cookies and Other Tracking Technologies

From Third Parties

• Payment Processors (MakeCommerce/Maksekeskus AS) – to facilitate secure payments
• E-commerce Platform Shopify – to power the website
• Shipping Service Providers – to process and deliver orders

3. How We Use Your Personal Data?

• To process your purchases and ensure delivery
• To provide customer support
• To prevent fraud and enhance security
• To send marketing communications (if you have given consent)

4. Cookies

To ensure the proper functioning of the website and enhance user experience, we use cookies. Users can manage their cookie settings in their browser.

5. Disclosure of Personal Data to Third Parties

We may share your personal data with:
✔ Payment Processors (MakeCommerce/Maksekeskus AS)
✔ Shipping and Logistics Partners
✔ E-commerce Platform Shopify

Payment processing is provided by the payment platform makecommerce.lv. Therefore, our company transfers the necessary personal data for payment execution to the platform owner, Maksekeskus AS.

6. Your Rights

In accordance with data protection regulations (GDPR), you have the right to:
✔ Request access to your personal data
✔ Request corrections or deletion of your data
✔ Object to the use of your data for marketing purposes
✔ Withdraw your consent for data processing

7. Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

VDM Partneri (Reg. No. 40002184535)
Operating under the brand name RETU Europe
Email: info@retueurope.eu
Legal Address: Rēzeknes novads, Dekšāres pagasts, Puduļi, "Juri", LV-4614

Last Updated: March 7, 2025